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Business Development Agent

Service Advisor

Service Business Development Representative

 

Business Development Agent

 

Are you looking for a great place to work? Do you have a passion for people and the desire to succeed? Is a positive and professional environment important to you? If you answered yes to any of these questions, then The Everett Chevrolet is the place for you! Everett Chevrolet in Hickory, NC is currently seeking Business Development Agents. The ideal candidate will be extremely organized, excel with written and verbal communication, and be committed to delivering exceptional customer service. If you have the skills and experience, we’re looking for, please apply!

Position Details:

  • Handling scripted calls to current and prospective sales customers
  • Confidently recommend/promote services
  • Outbound customer satisfaction calls
  • Respond to customer email & chats
  • Contact customers regarding marketing initiatives
  • Log customer information and purify database

Requirements:

  • Experience handling in/outbound calls
  • Call center and inside sales experience is a plus
  • Coachable and trainable
  • Excellent oral and written communication skills
  • Strong organization & ability to multi-task
  • Thrive in fast-paced environment
  • Ability to work well independently
  • Strong PC and internet skills

Compensation: Hourly wage + competitive, uncapped monthly bonuses + benefits + paid training

**Walk-ins and phone inquiries to the dealership will not be considered. **

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Job Type: Full-time

 

 

Service Advisor

Hickory, NC

As a Service Advisor, you will own our customer’s experience in the service lane. You are the first point of contact with our customers and will be well-versed in product offerings, inventory needs, technician scheduling and customer service. From greeting vehicle owners on the drive line to explaining the repair process, our Service Advisors are true professionals who enjoy helping others. We welcome individuals who are new to the automotive industry but with previous roles in customer service, retail sales, restaurant industry or hospitality.

At Everett Auto Team, we strive to make every customer a customer for life.  Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated.  Every employee at Everett Auto Team is critical to its success. Our promise is to keep delivering the same award winning service and value that our community has come to expect from our dealership through the years.

What We Offer

  • Medical and Dental
  • 401K Plan
  • Paid time off and vacation
  • Growth opportunities
  • Paid Training
  • Employee vehicle purchase plans
  • Family owned and operated
  • Long term job security
  • Health and wellness
  • Flexible Work Schedule
  • Saturday Lunches
  • Discounts on products and services

Responsibilities

  • Oversee flow of Drive Lane. Ensure that customers receive prompt, courteous, and effective service.
  • Take ownership of the customer’s experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer.
  • Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled
  • Ensures that the daily inventory of technicians’ time is consistently sold to service customers.
  • Distribute work between technicians efficiently

Qualifications

  • Organized and friendly personality
  • Demonstrated ability to manage others
  • Time management skills
  • Fantastic communication skills with your customers
  • Professional, well-groomed personal appearance.
  • Clean driving record
  • Willing to submit to a pre-employment background check & drug screen

 

 

Service Business Development Representative

Hickory, NC

As a Business Development Representative in our service department you are the first point of contact for our customers calling in. We are looking for an individual to set service appointments through inbound and outbound calls, answer service phone calls, and assist in customer service. We are seeking excellent customer service skills, the ability to multitask, and exceptional phone skills. We welcome individuals who are new to the automotive industry but with previous experience in customer service, retail sales or the restaurant industry. Join our team and become a part of our exciting and growing company that has been in the industry for over 52 years.

What we offer:

  • Medical and Dental
  • 401K plan
  • Paid time off and vacation
  • Growth opportunities
  • Paid training
  • Employee vehicle purchase plans
  • Family owned and operated
  • Long term job security
  • Health and wellness

Qualifications:

  • At least one previous role based on strong customer service experience
  • Team player attitude
  • Prompt and courteous
  • Enthusiastic personality
  • Must have strong computer skills
  • Willing to submit to a pre-employment background check and drug-screen

 

 

Everett Auto Team Careers

Get Directions to Everett Auto Team

Everett Dealerships are located in Hickory and Morganton.

Everett Auto Team 36.2226167, -81.6342045.